It’s all sync’d

Gmail’s IMAP support is not a new thing today, but for the last couple of weeks it made so much buzz. What’s in it for us? IMAP means all the e-mails are sync’d, that is on all our devices. Previously with POP access, if you read an e-mail using a mobile the time you open your E-mail client you’d still see it unread so when you access your E-mail through Gmail’s web GUI. With IMAP support, it’s all sync’d, I’m doing it from now, and played around it, man, it’s all sync’d, finally, true device independence!

Not only you get the read/unread status, but deleting, drafting, and more, that’s hot! And guess what, I tried it out on Google Apps.

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Apple/Mac Support and CDA Response

Back on the subject of Macs support in Abu Dhabi, in the last post I put all my anger out at the Computer Direct Access service center, and after Magnus posted it on Emirates Mac forum, I finally got a real response from the Branch Manager at CDA Abu Dhabi. After a quick conversation with Mr. Mustafa, I concluded the problem with him to be the receptionist who did not answer no questions neither did he took care of the matter or follow up.

It’s a matter of being frustrated when one does post about a real life customer service issue, at the end of the day, it’s all about knowing what’s up, and the front-line of a service agent is the customer service desk which in my opinion should be really respectfull and responsive to anyone who calls. It’s a silly issue when you think of it, but once again, it’s frustrating not knowing what’s really up and not being able to track or get posted on any issue.

Thanks go to Magnus, and Mustafa for the quick replies.

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The worst Mac/Apple support ever

Bad customer service is what makes you hate a brand, otherwise every Apple product is sexy and nice to have, but when it comes to work and machines that serve as production units, it ain’t funny when it gets there, when you get “Computer Direct Access” to handle your machines support, I mean come on, just because they’re the only people available in Abu Dhabi they screw you up the way they want and guess what, no manager to talk to!

I’ve sent them an iMac to be fixed, a problem with the logical-board, n’ I’ve been trying to follow up with them since ever.

The very reason everyone I know told me why I shouldn’t depend on Macs. Man!

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Classic/Traditional/Oldschool Marketers Revisited

The latest article at AMEInfo Digital Marketing column sheds light on Online Advertising once again. Mohd Itani points five key reasons why marketers do not go online, while this is the second time I see this, as I’ve seen it before with the same tone and kindda’ close points here(couldn’t find Duri AlAjrami’s article on Arabian Business), I still think it’s a matter of Educating clients with possibilities as Agencies usually really exaggerate on facts and results achieved before launching campaigns, obviously future attempts to go online with campaigns is going to be very debating.

My take, while I’ve written about it before in Arabian Business Portal/CampaignME, it’s about time marketers find out about Web Consultancies and Online Ad Consultancy before heading to Media Buying/Planning agencies. Doesn’t this happen in every other area of business? So should it happen to the Online side of the 360 sphere.

Problem is, Online has always looked cheap, not important, and the last piece of the whole jigsaw in the marketing elements/channels. Why has it become cheap, you ask? Previous industry first-entrants who rushed in the online boom went down and took the whole industry down with’em. That’s why. While all the agencies are trying to raise the quality, awareness, and effectiveness of everything online, radical thinking and bitching about the whole thing will never work again, once again, it’s about Educating and getting the name off the ground all over from the start.

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Review: The Kingdom

Saudi is a Kingdom, UAE is not. And for sure, Abu Dhabi is not Riyadh. The Kingdom, the Movie, was mostly showing Abu Dhabi areas. Specially Emirates Palace, Airport Road, Adnoc Gas Stations, Hilton, man, it was so terrible imagining the city you live in going that scary and full of terrorists.

No comments on acting, not a word on’em, great ones, but the story? Settings? And most importantly the message?

To me, after finishing the movie n’ walkin’ out of the theatre all I could think was the fact that this movie is not made for this region or for the ones living in this region, it’s just made for the ones who haven’t seen or know how people are in this part of the world. And to be honest, it wasn’t so true and did not do no justice specially making the Saudi’s look like cawards and having to wait for only Four special agents to do what the whole security team and army of Saudi could not do, now c’mon man! That’s a wrong message to send out!

Moreover, making an ambassador looking weak infront of an FBI agent? Now c’mon! Sending the wrong message out again! That’s an insult!

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Spam CVs n’ Wrong Cover Letters

Why are Web agencies always mistaken with IT firms?

Here’s the latest Spam CV in my inbox:

Dear Sirs,
I would like to apply for an Engineering position at your company.
I have chosen your company because of the international exposure, the variety of products and services your company provides and the continual innovations and new technologies your company is famous for.

I believe that I perfectly fit in your company as I already completed my studies in “Electrical Engineering” successfully and I got certificates in CCNA, CCNP BSCI and CCNP Attendance.
Furthermore I am working as a Field Engineer, Data communications and Network operations department at an internet services provider.

Don’t they read or find out about the website they e-mail?

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