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The worst Mac/Apple support ever

Posted: October 21st, 2007 | Author: dotblack | Filed under: Tech, UAE | 2 Comments »

Bad customer service is what makes you hate a brand, otherwise every Apple product is sexy and nice to have, but when it comes to work and machines that serve as production units, it ain’t funny when it gets there, when you get “Computer Direct Access” to handle your machines support, I mean come on, just because they’re the only people available in Abu Dhabi they screw you up the way they want and guess what, no manager to talk to!

I’ve sent them an iMac to be fixed, a problem with the logical-board, n’ I’ve been trying to follow up with them since ever.

The very reason everyone I know told me why I shouldn’t depend on Macs. Man!

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2 Comments on “The worst Mac/Apple support ever”

  1. 1 Magnus said at 3:15 am on October 21st, 2007:

    Send me some more details , Saleh, and we’ll follow up with CDA. Not saying it’ll make any difference but it may. Also feel free to post this issue on emiratesmac.com.

  2. 2 dotone said at 6:11 am on October 21st, 2007:

    Thanks Magnus, I already sent you a mail regarding the same.